In the quest to make administrative work automated, payers and intermediaries for years have been developing their own homegrown systems to get closer to fully electronic processes for provider data management (PDM) and revenue cycle management (RCM). While these solutions have been a welcomed relief from shuffling papers back and forth (fax machines should have no place in healthcare anymore), in reality, they are only partial solutions — band-aids covering an internal wound. Read more from our CEO, Eric Demers, in HealthIT Answers here.

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